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Managed Services
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Polaris Information Systems' Managed Service Plan ensures:

Proactive Care

Dedication to the prevention of data loss and other business technology disasters before they happen

Proactive Care
Round the Clock Maintenance

24/7 access to remote & on-site remediation services at a flat monthly rate

Round the Clock Maintenance
Live Help Desk Support

Fast and reliable IT solutions provided 24x7x365 for your business users

 
 
 

BASIC

$50
mo. per device

STANDARD

$75
mo. per device

PREMIUM

$100
mo. per device

 STANDARD FEATURES

Remote Maintenance/Support - Covered Device Unlimited Unlimited Unlimited
On-site Maintenance/Support - Covered Device  20% off contract price

20% off contract price

Unlimited
Quarterly Business Review Included Included Included
Patch Management (Windows and Office) Included Included Included
Patch Management (3rd Party/hardware drivers) Included Included Included
Preventive Maintenance/Monitoring Included Included Included
Anti Virus/Anti Malware Included Included Included
New workstation configuration/setup Included Included Included
Backups (System Images and File Level) Included Included
Web Vulnerability Protection/Content Filtering    Included  Included
Mobile Device Management    Included  Included
Network monitoring and maintenance, including switch(es), wireless, router, and Internet support Included
Domain Name Renewals and DNS management (Up to 3 domains per account) Included

 ADDITIONAL OPTIONS

Server Management $50/mo - Includes Monitoring, Management, Patching, and A/V $100/mo - Includes all Standard services plus backups $100/mo - Includes all Standard services plus backups
Line of Business Applications (SQL Server, Exchange, etc.) $50/mo per LoB App $50/mo per LoB App $50/mo per LoB App

 

Remote Maintenance/Support - Uncovered Device/Project - 15 min minimum, 15 minute intervals Contract Price  Contract Price  Contract Price 
On-site Maintenance/Support - Uncovered Device/Project - 1 hour minimum, 15 minute intervals Contract Price Contract Price Contract Price
Emergency Support (24x7x365, Remote or On-Site, Covered or Uncovered) - 1 hour minimum, 15 minute intervals Contract Price x 2 Contract Price x 2 Contract Price x 2
Email Us

Email US

Email our Sales Department
Call Us

(770) 502-6124

Call our Sales Department

Free IT Whitepaper

Free IT Whitepaper

This whitepaper will evaluate the differences between traditional technical support practices and modern managed IT practices and the pros and cons of both in regards to small and medium-sized businesses.

Download!   Need A Consultation?

IT Questions?

Do you have questions about IT Services and what they can do for your company? Fill out this simple form with your questions and our team respond promptly!

Contact Us

Learn more about what Polaris Information Systems can do for your business.

Call Us Today
Call us today
(770) 502-6120

4370 Lawrenceville Hwy. #1171
Lilburn, Georgia 30048